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Executive 코칭에 대한 연구보고서 by Gavin Dagley
 집주인  02-23 | VIEW : 442
호주만 해도 코칭이 도입된지 여러 해 되는 나라.
2007년 1월에는 Dr. Gavin Dagley 라는 HR 컨설턴트가 Australian HR Institute 의 용역을 맡아
"Executive Coaching - An HR View of What Works" 라는 제목의 보고서를 작성하였습니다.
그 내용을 요약하여 아래에 실립니다.


연구 대상
  -  멜보른 주재 기관, 회사에 종사하는 17명의 HR Executives 를 인터뷰
  -  위 17명이 조사 시기 전까지 2년간에 걸쳐 집행한 1,033 건의 Coaching Program [코칭 비용 총 $15.5 MM]

세 가지 Research Questions [Research Objectives]
  -  Executive Coaching은 어떻게 활용되었나?
  -  그 실효성은?
  -  Executive Coaching을 성공으로 이끄는 KFS[Key Factor for Success]는?

연구결과 요약
  -  Executive Coaching 프로그램 성공 여부에 대하여 "Very Effective"와 "Moderately Effective"로 평가
     [그 이하로 평가한 HR 전문가는 한 명도 없었음]
  -  프로그램은 평균 9 세션, 7개월간의 기간동안에 실시되었으며, 임원 1명당 비용은 $12,600 이었음
 
  -  코칭을 받은 Executive 들이 얻은 Benefits
     1) 경영과제에 대응하는 방식의 변화
     2) 구성원과의 의사소통과 포용
     3) 산하 조직의 활기 진작
     4) 자신의 Performance에 대한 이해
     5) 조직의 문제점과 해결책 발견
  
  -  Executive Coaching을 통하여 회사가 얻은 성과
     1) Talent Pool 의 능력 신장
     2) 유능한 인력의 상실 예방 및 morale 제고
     3) 리더십의 효과성 제고
     4) 기업문화의 변화
     5) 팀 결속력 강화
     6) 갈등 해소
     7) Performance 개선
  
  -  코칭 비용이 비싼 점, 세션을 위해 임원의 시간을 내기 어려웠던 점들이 Drawback으로 논의 되었으나
      Return이 Cost를 충분히 상회하였다고 평가
  
  -  Executive Coaching의 성공요소로서 중요한 것[KFS]은...
     1) 훌륭한 자질의 코치를 신중히 matching, 확보하는 것
     2) 코치와 코치 받는 임원 간의 신뢰 관계 형성
     3) 코칭 내용의 비밀유지
     4) Senior Management의 전폭적 지원
     5) 코칭 받는 임원의 commitment
     6) 윤리적 문제에 대한 적절한 배려

09.02.23

원문링크(여기 클릭)
    
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