À̹ø¿¡´Â Linkage, Inc.ÀÇ CEO ÀÎ Phil Harkins ÀÇ ±Û
'10 Leadership Techiniques for Building High Performance Teams' À» °ñ¶ú½À´Ï´Ù.
10 °¡Áö³ª µÇ´Â ¿©·¯ °¡Áö ±â¹ýÀÌ ÀÖÁö¸¸ °¡Àå Áß¿äÇÑ °ÍÀº ¿ª½Ã Powerful Conversations ÀÓÀ» °Á¶ÇÕ´Ï´Ù.
±×µµ ±×·² °ÍÀÌ Harkins ÀÇ Àú¼ Áß¿¡´Â 'Poweful Conversations: How High-Impact Leaders Communicate' ¶ó´Â Á¦¸ñÀÇ Ã¥ÀÌ ÀÖ°í, ÀÌ·± ÁÖÁ¦·Î 400 ¿© Â÷·Ê ÀÌ»óÀÇ ¿©·¯ Conference ¿¡¼ ÁÖÁ¦ ¹ßÇ¥¸¦ ÇØ¿Ô´Ù°í ÇÕ´Ï´Ù.
¹ßÃé ¿ª½Ã ±×·± °üÁ¡¿¡¼ ÇØº¸¾Ò½À´Ï´Ù.
- High Performance Team[Teams that 'click'À̶ó´Â Ç¥ÇöÀ» ¾²°í ÀÖ´Â °ÍÀÌ ÀÌä·Ó³×¿ä]À» ¸¸µå´Â °ÍÀº
High-Impact Leader À̸ç ÀÌ·± ¸®´õµéÀÇ ÁÖ¿ä ÇൿÁöÇ¥¸¦ °üÂûÇϸé
¾Æ·¡ ³× °¡Áö Ư¡ÀÌ ¹ß°ßµÈ´Ù ÇÕ´Ï´Ù.
1) Á¶Á÷ÀÇ ¸ñÇ¥¿Í ÇѹæÇâ Á¤·ÄµÈ ¸íÈ®ÇÑ Goal °ú Vision[Big Picture]À» °¡Áö°í ÀÖÀ½
2) ¸ñÇ¥ ´Þ¼ºÀ» À§ÇÑ Ã»»çÁøÀ» ¸¸µé¾î º¸À¯
3) ½Å·Ú¸¦ ½×°í, ÀüÇâÀû »ç°í¸¦ Ã˹ßÇϸç, ÆÀ ¿¡³ÊÁö¸¦ âÃâÇÏ´Â ¾ð¾î¸¦ ±¸»ç[Powerful Conversation]
4) ÀûÀ縦 Àû¼Ò¿¡ Ȱ¿ë[Passion Champion]
º°·Î »õ·Î¿î À̾߱â´Â ¾Æ´ÏÁö¸¸, ²À »õ·Î¿ö¾ß ÇÒ Çʿ䵵 ¾øÁö¿ä.
´Ù¸¸ ¼¼¹øÂ° Powerful ConversationÀ» ¾î¶»°Ô ÇÏ´À³Ä¸¦ ´Ù·é °ÍÀÌ Èï¹Ì·Ó½À´Ï´Ù.
- Powerful Conversation Àº ´ÙÀ½ ³× ´Ü°è¸¦ °ÅÃÄ ÀÌ·ç¾îÁø´Ù ÇÕ´Ï´Ù.
Á¦1´Ü°è: ±¸Ã¼Àû ¸ñÇ¥¸¦ ¼³Á¤Çϱ⠾ռ ¾ò°íÀÚ ÇÏ´Â °á°ú ¶Ç´Â ¹Ì·¡ÀÇ »óÅ¿¡ ´ëÇÑ
¸®´õ·Î¼ÀÇ ´Þ¼º°¡´ÉÇÑ ¸íÈ®ÇÑ ºñÀü È®¸³
Á¦2´Ü°è: µ¿ ºñÀü¿¡ ´ëÇÑ ÆÀ ±¸¼º¿ø°úÀÇ ¿¸° ÅäÀǸ¦ ÅëÇØ ÆÀ¿ø °¢ÀÚÀÇ ¸ðµç Çö½ÇÀû Agenda
[belief, expectation, ½ÉÁö¾î´Â fear±îÁö] ¸¦ À̲ø¾î³»¾î À̸¦ Æò°¡
Á¦3´Ü°è: ÆÀ¿ø °¢ÀÚ¿Í ±×µéÀÇ Agenda ¿¡ ³»ÀçµÈ issue ¸¦ ¼û°ÜÁø Agenda °¡ ¾øµµ·Ï ¼¼¹ÐÇÏ°Ô Á¡°ËÇϰí
ºñÀü°ú Çö »óȲÀ» ¿¬°áÇÏ´Â ½Ã³ª¸®¿À¸¦ ±¸¼ºÇÏ¿© ´ÙµëÀ½.
Àü °úÁ¤¿¡ °ÉÃÄ ºñÀü¿¡ focus¸¦ µÎ°í ¼öÇàÇϸç, ½Ã³ª¸®¿À ±¸¼ºÀÇ Áøµµ¸¦ ÆÀ¿ø°ú ÇÔ²² Á¡°Ë
Á¦4´Ü°è: ´ÙÀ½ ½ÇÇà ´Ü°è¿¡ ´ëÇÑ ±¸¼º¿øÀÇ ÀÚ¹ßÀû ÀÇ¿å°ú ¿ÏÀüÇÑ ÀÌÇØ È®ÀÎ.
ÀÌ ´Ü°è¸¦ ÅëÇÏ¿© ÆÀÀÇ Çൿ °èȹ, ÆÀ ±¸¼º¿ø °¢ÀÚÀÇ commitment °¡ ¸íÈ®ÇØÁö¸é
Powerful Conversation ÀÌ ¾ò°íÀÚ ÇÏ´Â °á°ú¸¦ »ý»êÇÏ°Ô µÊ
- À§ ³× °¡Áö High-Impact LeaderÀÇ Çൿ ÁöÇ¥ À̿ܿ¡µµ Á¦¸ñ¿¡ °Ô±âÇÑ ¹Ù¿Í °°ÀÌ
10 °¡ÁöÀÇ ±â¹ýÀÌ ÀÖ´Ù ÇÕ´Ï´Ù. ¹ø¿ªÇÏÁö ¾Ê°í ¿ø¹®´ë·Î ¿µ¾î·Î Àû°Ú½À´Ï´Ù.
ÄÚĪÀû Ä¿¹Â´ÏÄÉÀÌ¼Ç ±â¹ýÀÌ ´«¿¡ ¶ì³×¿ä.
1) Define a very clear picture of the future - a vison for the team.
2) Be genuine, even if it means lowering your guard.
3) Ask questions.
4) Tell about things - even hard things.
5) Follow through on commitments.
6) Let other speaks first.
7) Listen.
8) Face up to non-performing players.
9) Have fun, but never at others' expense.
10) Be confident and dependable.
'¸ðµç ¸®´õ½ÊÀÇ implementationÀº ÄÚĪÀ¸·Î ÅëÇÑ´Ù.'
ÀÌ°Ç Harkins ÀÇ ¸»ÀÌ ¾Æ´Ï°í ³» ¸»ÀÔ´Ï´Ù¸¸,
¸»ÀÌ µÇ³ª¿ä?
09.04.02
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